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Ollie Gwyther

Digital Support Specialist

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Friendly, approachable, and trusted by individuals and businesses alike for making technology less intimidating and more useful. I’ve seen first-hand how a generation is being left behind in the digital shift — something made even more urgent with the rise of AI — and I’m passionate about bridging that gap with clear, tailored support.

I originally ran my own business at olliegwyther.co.uk, helping people get the most from their tech. I later stepped away to pursue full-time digital roles, gaining valuable experience inside large organisations. Over time, it became clear that the need for my style of support within businesses is still vital — too often, people are handed tools and systems they’re expected to use without proper training. That’s where I step in.

Core Skills

• One-to-one and group digital training
• Website setup and basic design (WordPress, Wix, or whatever system you’ve already purchased)
• Online safety, wellbeing, security & privacy guidance
• Digital systems training (including healthcare software like Nourish, various LMS platforms)
• AI tools introduction and practical use cases
• Patient, jargon-free communication
• Ongoing retainer-based tech support
• In-person and remote training delivery

Experience Highlights

• Professional Learning & Product Facilitator (Digital) – HC-One. Delivered nationwide digital care system training, supporting staff at all levels with adopting new technology.
• Digital Learning Specialist – Fire Protection Association. Designed and developed online learning, helping clients understand complex safety regulations.
• Founder – Thanks Ollie / olliegwyther.co.uk. Provided digital skills training and support for individuals and small businesses, with many long-term retainer clients.

Clients & Feedback

• Regularly praised for patience, clarity, and making tech feel less overwhelming
• Retainer clients range from small business owners to older individuals managing sensitive online tasks

Availability

Based in Newport, UK – available nationwide. Happy to travel for in-person support when online calls are a barrier.